Conflict Resolution
& Mediation
Find your best path to mutual understanding
Are you dealing with conflict at the workplace?
Workplace conflict is inevitable in our work life. It arises because of a difference in viewpoints. It is only natural for diverse teams and individuals working together to have different views, needs, and interests out of the same thing. Be it an employer or an employee; one needs to be prepared in advance to tackle the unpleasant incidents at work. If you jump right to solving a problem before fully understanding it, you might miss the root cause or underlying issues.
Conflict Resolution Process:
One-on-One Interviews
The Workplace Conflict Resolution Program begins with individual meetings between each participant involved to identify and diagnose the source of the conflict and the conflict type and level.
Problem
Solving
In a collaborative effort with the individual(s) involved, we will be working together to focus on the problem behavior. These sessions serve as a deep dive into the issues and an opportunity to coach and prepare each participant to engage in constructive dialogue.
Facilitated Dialogue
Based on the individual interviews and assessment, we will determine who to involve in the dialogue sessions facilitated by me. The goal will be to reconcile grievances and create an agreement or plan to move productively in the working relationship.
Follow-Up Coaching
After the dialogues and agreements, I will provide a series of coaching sessions with each participant to ensure the solutions are working. Rebuilding trust is an ongoing process, which requires constant monitoring, assessment, and adjustment.
How can Conflict coaching help?
My workplace conflict coaching program is designed to improve both conflict management and communication skills for executives and employees. I use the Action Learning process for my team/ group coaching process. Action Learning, sometimes known as Peer or Group Coaching, is a leadership development practice that focuses on real-time issues where participants reflect, learn, and support each other in taking action. Action Learning tackles problems by first asking questions to clarify the exact nature of the problem, reflecting and identifying possible solutions, and only then taking action.
It is especially effective as a follow-up to training or team building. Action Learning/Peer Coaching sessions enable a small group of people to build trusted, peer-mentoring relationships while learning a new skill or competency.
As a certified conflict resolution consultant, I provide various workplace conflict resolution services, from large-scale systemic interventions to binding, interpersonal mediation. One of my primary services is my Workplace Conflict Resolution Program, designed to address current conflicts between individuals and teams
My Coaching Process Will Allow Leaders and other members of the workforce to;
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resolve their interpersonal disputes independently and as close to the source as possible
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prepare for challenging conversations
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prevent unnecessary conflict from escalating
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shift unproductive conflict reactions to constructive responses
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manage their adverse reactions to conflict
Conflict resolution coaching is also helpful to assist clients with interpersonal conflict in their personal lives. Whether for personal or professional reasons, this form of coaching also assists people to participate in mediation, negotiations, and other Alternative Dispute Resolution processes.
Your Privacy Matters
I genuinely care for your business’ privacy and image. Thus, all the information shared by the clients during our sessions will be kept strictly private and confidential.